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Cultural Awareness Manual

free communication skills manualInterested in communication training?

Did you realise how much culture impacts the way we communicate? Cultural awareness, cultural competence, an intercultural mind-set and cross-cultural communication skills are all crucial for business today.

Our free manual is the perfect starter’s self-study guide on all things cross cultural communication .

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Cultural Communication


Our cultural awareness manual is 100% free to download and use. The aim of the manual is to give people a basic introduction to cultural communication and tips on improving communication skills. Communication in this context is aimed at people working within an international or multicultural environment.

The manual is not meant to be an all-encompassing guide on all things intercultural and cross cultural. It’s a massive field we can’t cover in one manual. We have focused specifically on communication as this is one of, if not the, most fundamental aspect people must get right when working across cultures.

Through using this manual, you will learn to:

  • Become more self-aware of your own communication style
  • Communicate clearly, and
  • Act appropriately with people from different countries/cultures

The cultural communication manual can be used in a number of ways. You can use it for self-learning or it as the basis for internal group training. It follows a very simple logic; a question is presented to set the scene. Guidance is then given on how to overcome certain challenges and an exercise always follows to help consolidate knowledge learned.

If you have any questions about the manual then contact us.

Cultural Awareness: Business Training Classes

The free manual offers a flavour of the type of information, exercises and topics people look at when taking a cultural awareness course. As a company, we deliver a range of business courses themed around cultural awareness including training on business etiquette, management, team-building, virtual working, sales, communication, customer service, negotiations and much more.

Interested in some training? Call (+44) 01460 279 900 or email info@kwintessential.co.uk